Choose the right plan for you

A Profile Credit is used **one time** to enrich a customer or subscriber and match them to a Persona. Once enriched, they never use credits again — all refreshes are free.

A profile only consumes a credit once — even if we refresh Personas weekly, bi-weekly, or monthly, there is no additional credit cost.

Any customer from Shopify or subscriber from Klaviyo/Omnisend that we enrich and assign a Persona to.

Most brands simply add: **New Shopify customers + new email subscribers per month.** Use the calculator above for a personalized recommendation.

Your Persona refreshes continue normally. New customers/subscribers will pause enrichment until you upgrade or purchase extra credits.

**Only when upgrading.** - **Monthly renewal:** Unused credits do *not* roll over - **Cancellation:** Remaining credits reset to zero - **Upgrade:** Any unused credits roll into your new plan automatically This keeps your usage aligned with your active growth stage.

Yes. Every plan includes automatic Persona refreshes (monthly, bi-weekly, or weekly). Refreshes never consume credits.

It’s optional — but recommended. Connecting your ESP lets GoAudience automatically match every new subscriber to their Persona.

Yes. Upgrades take effect immediately, and **your remaining credits roll over** to the upgraded plan.

Each store has its own workspace and subscription, ensuring Personas stay accurate to each store’s customer base.

Your workspace pauses and **unused credits reset to zero**. You can resume anytime by selecting a plan.

Yes — you can export Personas as PDF or sync them directly to Klaviyo/Omnisend.

Typically under 24 hrs after the initial Shopify import completes.

Yes. You can: - Scan your entire customer base - Get your Persona count - See 1 full Persona - Preview the rest (blurred) You only pay when unlocking all Personas + ESP sync.

We understand that things change. You can cancel your plan at any time and retain your credits till the end of the billing cycle.

Yes, completely legal and compliant with CCPA. All data is hashed. We never receive, store, or share personally identifiable information. We're simply connecting purchase patterns to Meta and Tiktok ads, similar to enterprise targeting but made accessible for smaller brands.

We partner with 120+ data providers who have proper agreements with financial institutions. All data is grouped into segments like 'these consumers bought eco-friendly products recently.' We never reveal individuals' personal details.

Lookalikes require a large seed audience many growing brands don't have. They also rely on Meta's algorithm, which has weakened due to iOS privacy changes. Our audiences use purchase data from outside Meta's ecosystem, capturing intent signals that Meta simply doesn't have access to.

Until now, this targeting was only available to brands with $500K+ contracts and technical teams. We've made the same enterprise capability affordable and simple for SMBs. The technology is proven—we've just removed the barriers for smaller brands."